Help & questions
FAQ
How does it work?+
Upload a clear photo of your face, pick your team, and our AI drops you into the kit, paint and stage of that team. Generation takes about 10–30 seconds.
Do I need an account?+
Yes — you need to sign up so we can track your credits and save your portraits to your private gallery.
What do I get for signing up?+
1 free credit (1 portrait) when you create your account.
How much does it cost?+
Top‑up credit packs are priced in AUD and processed through Stripe. The current packs are shown in the Buy Credits modal inside the app.
What happens to my photos?+
Your source upload is sent to the AI provider to generate the portrait and is not stored afterwards. The generated portrait is saved to your private gallery for 7 days, then automatically deleted.
Can I re‑download my portraits later?+
Yes — head to the Gallery page from the top‑right menu while signed in. After 7 days the file is permanently removed, so download anything you want to keep.
Which generators are available?+
State of Origin (NSW Blues, QLD Maroons), F1 Driver (Ferrari, Red Bull, Mercedes, McLaren, Aston Martin, Alpine, Williams, RB, Kick Sauber, Haas, Cadillac) and Marvel Hero (Iron Man, Captain America, Thor, Hulk, Spider-Man, Black Panther, Doctor Strange, Wolverine, Deadpool, Scarlet Witch).
My F1 portrait came out sideways. What happened?+
Older uploads from some phones carried rotation info in EXIF metadata. This is fixed for new generations — we now bake the correct orientation into the image before sending it to the AI.
I paid but didn't get my credits.+
Wait about a minute (Stripe webhooks can take a few seconds), then refresh. If you still don't see them, email ilias.kyrtellis@gmail.com with the email you used to pay and we'll sort it.
How do I delete my account and data?+
Email ilias.kyrtellis@gmail.com from the address on your account and we'll wipe your profile, portraits and credits.
Are you affiliated with the NRL or F1?+
No. Ilias Creations is an independent fan project, not affiliated with or endorsed by the NRL, any State of Origin team, Formula 1, the FIA or any F1 team.